[rhino]

I can't stand it anymore. I have to say something, but I'm going to phrase it in general terms.

It doesn't matter what merits the product has if the salesman does everything in his power to alienate his potential customers. If a product really does speak for itself, then the salesman might consider doing less speaking, especially when the rhetoric and attitude of each and every iteration makes it worse and serves only to confirm the suspicions and opinions of those who have significant doubts about the vendor of the product.

The product(s) which are ostensibly the focus of this topic could very well be the greatest thing since sliced bread. The problem is that the vendor does not instill even the slightest bit of confidence in most experienced consumers. This was painfully true through several episodes on the Tactics & Training forum on GlockTalk and continues here, with mostly different people involved.

There are plenty of vendors of comparable products and services. Some may be inferior and I'm certain that many are far superior. Given that, why would I (or any other consumer) be motivated to patronize someone who seems to go out of their way to make me not want to buy their product?

I suspect the answer may involve a either a lack of self-awareness or an unrealistic self-image in such cases (not just this situation). It seems increasingly obvious to me that this is not about the products themselves, but about the vendor, who seem to just not get it. I don't think he (or those in similar situations) realize how their web site is perceived by the average person seeking services in this industry. I don't think he is aware of how negatively the hubris he displays on this and other forums is perceived by those same potential customers.

I don't believe that he (or again, those like him) will ever take the time to reflect and do some self-examination. Instead, we will receive another overly defensive response that focuses on some minutiae contained in this message, making it clear that the real message has gone unheard.

The lack of self-awareness is the key to this problem, not the nature or quality of the services.

And now I shall prepare to regret having written any of this.