Cannon gun safe locked out.

[usafmora]

I'm in the middle of moving my cannon safe to new digs and I shocked the digital dial pad, tried combo no luck. Changed battery no luck No guns inside but ammo was still in there and safe paper work inside. I can remove dial pad and that's it, Help!!

 

[possum_128]

Call Cannon is the first thing I would do, that is if you don't have a back up key. This is why I would not own a safe with an electrical key pad.

 

[nra4ever]

Read over the safe paperwork under trouble shooting. They usually have some tips there to follow.

 

[usafmora]

Safe paper work inside safe.

 

[usafmora]

No backup key either, cannon says good luck, Last one I will buy from them.

 

[baldmax]

Google the issue to see if others havr/had the same issue and see if there any fixes.

 

[maansmit]

No backup key either, cannon says good luck, Last one I will buy from them.

Sounds like great customer service there. Good to know.

 

[chezuki]

Safes - Frequently Asked Questions | Cannon Safe

Anything preventing you from requesting the "master reset code"?

 

[chezuki]

Sounds like great customer service there. Good to know.

If he has the proper info and documentation, Cannon will provide the master reset code. If not, they will not. As it should be IMO. I wouldn't want someone to get in my safe with a phone call.

 

[maansmit]

If he has the proper info and documentation, Cannon will provide the master reset code. If not, they will not. As it should be IMO. I wouldn't want someone to get in my safe with a phone call.

I wouldn't expect them to hand out information on the phone necessarily but would assume they would let him know what he needs to do get the master reset code.

I completely agree that it should take more than a phone call to get access to the safe.

 

[BogWalker]

Safes - Frequently Asked Questions | Cannon Safe

Anything preventing you from requesting the "master reset code"?

If I'm reading him right the keypad is fried and he couldn't enter it anyways.

Any way to get a replacement keypad?

 

[usafmora]

Can prove its my safe, as its in my house my room and has my paper work inside it. LOL. PS have reicept from Tractor Supply. Called cannon not much for their customer relations. Have hit internet no luck yet.

 

[usafmora]

No key pads on flebay. Waiting on return call from cannon, but not expecting much, after first call.

 

[Joniki]

Does the key pad beep when entering numbers? Unplug the battery and leave it unplugged for five minutes.

 

[Thegeek]

Define "shocked the keypad". Static arc? Remove the battery, short the connectors together and hold down one of the keypad buttons for 30 seconds. Should be enough to drop all residual charge. But, if you hit it with an ESD, it's probably not going to respond to anything now.

Time to call a good locksmith I'm afraid.

Reading on Cannon's website, it's an S&G lock. Might call S&G for suggestions too. Also read that you can have a notarized letter of ownership, or local LEO obtain the code for you.

 

[Spear Dane]

Define "shocked the keypad". Static arc? Remove the battery, short the connectors together and hold down one of the keypad buttons for 30 seconds. Should be enough to drop all residual charge. But, if you hit it with an ESD, it's probably not going to respond to anything now.

Time to call a good locksmith I'm afraid.

I was about to suggest same thing. They might even know how to get in the thing and tell you over the phone.

 

[bstewrat3]

Start cutting. K12 and a fiber blade.

 

[KG1]

Call Cannon is the first thing I would do, that is if you don't have a back up key. This is why I would not own a safe with an electrical key pad.

Don't really have an answer. I'm a combination guy myself as well.

 

[printcraft]

Tannerite

 

[Dargasonus]

What brand is the lock? My Winchester's Lagard keypad went out last year, stopped responding at all. Was under warranty so they replaced it.