I had a faulty slide stop on a 1911, called them up and they promptly sent me a new one, which solved my issue. No fuss, no muss.
This morning I called with questions about their proprietary sight dimensions for their Novak cuts, and was directed to the Custom Shop. Spoke with a pleasant lady named Amanda, who spent a good deal of time on the phone with me going over my various options and pricing for sight work.
All in all, I am very pleased with their customer service and support so far.
This morning I called with questions about their proprietary sight dimensions for their Novak cuts, and was directed to the Custom Shop. Spoke with a pleasant lady named Amanda, who spent a good deal of time on the phone with me going over my various options and pricing for sight work.
All in all, I am very pleased with their customer service and support so far.
