The Absolute Worst - TopGlock.com / TGSCOM

[Fenway]

Put it this way. If I find out you have ordered from these liars / morons / cheats I will ban you!

The absolute worst transaction and "customer service" I have ever experienced in my 10 years of shopping on the intraweb.

[Ri22o]

What problems have you had?

[Glock Lover]

Yeah I am wondering what issues you had. I have ordered a couple of times with them and didn't have any problems but it has been awhile. But I do order from Glock World all the time, and always have great service, and I think they are owned by same company.

[Hiram Abiff]

I also am some what curious, I have ordered from them with no noticable problem.

[Fenway]

In Stock to these people means "In Stock" at their vendors warehouse. Their website is deceiving and they bury the truth in some hidden FAQ and then throw this FAQ in your face when you have a problem. They lied to me on the phone regarding when the order would be at my house. I purchased something online Sunday. When I realized they didn't actually have it I called Monday and told them I needed it Friday. I was promised it would be here by Friday. On Wednesday they didn't even have the product to ship.

Their customer service is the absolute worst. When I told them I was deceived by their website and lied to on the phone they don't care. I simply wanted to cancel my order because they couldn't deliver it on time to me. They won't let me do that with out a 25% restocking fee. Their policy says "may charge". They won't help me even though I'm a disgruntled first time customer who will spend the rest of my days doing everything in my power to let as many people I know that they suck.

[USMC_0311]

Originally Posted by Fenway

They won't help me even though I'm a disgruntled first time customer who will spend the rest of my days doing everything in my power to let as many people I know that they suck.

I pity them, with over 5000 members to influence these fools just don't get it.

[karlsgunbunker]

Originally Posted by Fenway

Put it this way. If I find out you have ordered from these liars / morons / cheats I will ban you!

The absolute worst transaction and "customer service" I have ever experienced in my 10 years of shopping on the intraweb.

Tell us how you really feel! :do2:

If you paid with a credit card just cancel the transaction through them.
If it hasn't shipped and they lied to you, your CC company can cancel it and they won't be able to charge any "Restocking Fee".

How can you Restock something that is not in stock and hasn't been shipped?

[Fenway]

That is a very good questions Karl. I think these idiots just want to rob me. Or maybe they will have to pay a fee to send it back to the vendor who had it "In Stock"

I'm sure someone else will be ordering this product. I don't know why they can't hold onto it and actually have something really IN STOCK when the next sucker goes to order it.

Originally Posted by karlsgunbunker

How can you Restock something that is not in stock and hasn't been shipped?

[4sarge]

Originally Posted by karlsgunbunker

Tell us how you really feel! :do2:

If you paid with a credit card just cancel they liee transaction through them.
If it hasn't shipped and they lied to you, your CC company can cancel it and they won't be able to charge any "Restocking Fee".

How can you Restock something that is not in stock and hasn't been shipped?

I'm with Karl. Contact the CC company and dispute the charge

[Dogman]

Fenway, I wish you would learn not to hold back about how you feel. I agree with you about topglock they suck.
One I buy from is GlockStore.com - Your Ultimate Online Source for Glock Parts and Accessories. never have any problem, if they don't have something in stock you receive notice within a day or two. They let you know when they are expecting it in and when it will be shipped out to you.