I had a driver drop off an OBVIOUSLY empty box. As in, the 3'x12"x4" box was light as a feather, and one end was obviously open with only a strip of styrofoam that was the buffer for the actual product box that was supposed to be inside. Luckily I just happened to be walking past the front door when he dropped it off and was able to stop him before he got to his truck. So I refused the empty shipment, obviously.UPS sucks.
I have been waiting on an order of pots and pans for over two months.
Package finally showed up....with no pots and pans in the package!
The package did have a decent firearm in it though, so I'll count it as a win.
Yep. Until it stops moving for more than 2 business days, they still know where it is. Kinda. It may have been rerouted across country, but they still know where it is so its not lost. I had that happen too. Overnighted cables from Louisville to Indy. They didnt show. They got put on a plane to LA. Of course once UPS figured it out they stopped rushing. Gee, UPS, dont ya think that I spent extra to get it here fast, that I still need it here ASAP and you should do whatever reasonable to maintain the shipping urgency until it arrives? Nooooooooo...Give it another day or two. It will likely show up.
Meh.I had a driver drop off an OBVIOUSLY empty box. As in, the 3'x12"x4" box was light as a feather, and one end was obviously open with only a strip of styrofoam that was the buffer for the actual product box that was supposed to be inside. Luckily I just happened to be walking past the front door when he dropped it off and was able to stop him before he got to his truck. So I refused the empty shipment, obviously.
What was more alarming, was that the open end of the box had one strip of clear packing tape over it. So either the box was empty from the warehouse (a possibility*) or somebody removed the product and resealed the overpack.
*I say a possibility because I think this could very well have been the last one in the warehouse, but the warehouse really didnt have any left. (inventory off by 1) So they shipped just the box hoping to file a lost package claim to still get paid for the product they didnt ship. Because when I went to reorder, there were no more in stock, and no expected replenishments.
“Never got no clock!” Go awayTrue story here. Just happened last month to me. Ordered an LEO trade in Trijicon MRO from King's Firearms. The day is was to arrive per UPS I get a call from an FFL in North Carolina. Hey, we got an MRO with your info on the receipt inside the box from King's. The label on the outside is in another's name. Are you having a firearm shipped here too? Is that why you had the red dot shipped here? (Me, very confused) I told them no and my tracking from King's shows my addy and "out for delivery" today. Then they proceeded to tell me that they were expecting a firearm from King's. Whoops.....Looks like King's put my label on the gun and the other dudes label on my optic. Ha ha. Sure enough that evening UPS drops off a Glock at my house. No signature required because it was supposed to be an optic.
Of all the carriers, I've had the least problems with UPS.
I have had more problems with FedEx than UPS, BUT the WORST for receiving packages is the USPS.Same. The only issue I've ever had with them was the fault to f the company that did the packaging. I ordered an 8 foot long piece of metal that weighed about 60 pounds. It was shipped in a cardboard tube with noting but packing tape over the ends. when it arrived, it was just the cardboard tube with nothing inside. The next day, though, the driver delivered the piece of metal.
Fedex is the worst shipper. I refuse to buy from places that only use them for shipping.
I have had more problems with FedEx than UPS, BUT the WORST for receiving packages is the USPS.
In Fishers where I used to live, and where I now live in Indy, the USPS will not get out of their truck to bring a package to my door that won't fit in my mailbox.
They'll CLAIM I wasn't home and couldn't deliver it, YET I knew it was out for delivery and will see them out my window not even get out of the truck to see if I was home.
By the time I could get out to the street they were down the road.
So then I have to go to the Post Office and wait by some window off to the side where I have to ring some doorbell, and wait til they feel like responding.
It's now a deal breaker when a vendor INSISTS on using the USPS and won't allow me to pay extra to ship is another way.
Getting the alphabet agencies involved (or at least the threat) is likely to be beneficial. Apologies to @BigRed , but ths is one of the occasions when the ATF is on your side.I just got off the phone with UPS, I told them that I will report to the ATF if my package wasn't find quickly (a firearm). will see if that gets them motivated to find it.
Getting the alphabet agencies involved (or at least the threat) is likely to be beneficial. Apologies to @BigRed , but ths is one of the occasions when the ATF is on your side.
I totally agree!!!, it was just a tactic to motivate UPS. regardless of the outcome I will not be calling other than the retailer to either get my money back or to get a replacement.I personally wouldn't get any law enforcement entity involved in any part of my life unless it is absolutely 100% necessary.
Fedex is by far the worst! I have not received a single package that hasn't looked like it was shipped to a war zone and back before delivery.Same. The only issue I've ever had with them was the fault to f the company that did the packaging. I ordered an 8 foot long piece of metal that weighed about 60 pounds. It was shipped in a cardboard tube with noting but packing tape over the ends. when it arrived, it was just the cardboard tube with nothing inside. The next day, though, the driver delivered the piece of metal.
Fedex is the worst shipper. I refuse to buy from places that only use them for shipping.