Smith and Wesson...the gift that keeps on giving.

[Mosinguy]

As some of you know, I sent my 5906 in for warranty work and got fantastic service. After I got my gun back I sent an email telling them they did a great job and to keep up the good work. I get an email Monday asking for my address because they want to give me a free hat!

Got home today and FedEx left it at the door. Great service from S&W!

 

[mmills50]

Outstanding, what's the hat look like?

 

[jamesearljonesisscab]

great customer service

 

[Mosinguy]

Sorry for the crappy cell phone pic and yes it was unloaded. That's why the hammer was cocked I didn't hit the decocker after clearing it.

 

[WebSnyper]

That is a nice hat!

 

[ddavidson]

Nice, a hat with a gun attached to it! Look and fire!


I'm sure it's refreshing to read a positive email every once in a while. Like most companies, it's probably loaded with complaints or questions.

 

[williamsburg]

Nice hat & gun