Bought a new P226R-40 this past week and decided to take it to the range over the weekend. The first shot was great, until it stove piped the second round. I cleared the chamber and tried again, and the same thing all over again. Once I looked a little closer, I found the extractor was broken off completely. I guess I should have looked a little closer at the gun before I bought it, my fault. I called Sig today, fully expecting to get the run around, and boy was I wrong! I spoke with Customer Service, and they actually answered right away, go figure... They're going to send me a new extractor right away, and I'll be able to fix it myself. I could have sent the slide in to Sig, and they would have repaired it and sent it back, but after 2-3 week. This way I'll be on the range, hopefully by next week at the latest. The bottom line here is, I really expected to be blown off, but was treated like I had some value, thanks again Sig.