CCW Licensing - ISP Frustration

[Mgderf]

Kirk Freeman is good at straightening out this kind of inane crap.
Give him a shout. I'm sure he could help.

 

[Joniki]

Kirk Freeman is good at straightening out this kind of inane crap.
Give him a shout. I'm sure he could help.

^^^^^^^^^^^^^^^^^^^^^

 

[PGRChaplain]

Its Government, there are at least 75 answers for each question. Good Luck!

 

[Nodonutz]

Sounds like a lot of work for $75.

It'll be $125, since the local agency will also waive their $50 fee... that's a good amount of ammo. Things are looking up.... I contacted my former agency - the Admin Capt. is writing a letter re: my retirement status. He was one of my former trainees. I guess I treated him OK, since he took my call and responded to my e-mail.
The ISP guy, though *SMH* -I e-mailed him and pointed out the specific IC section - thank you HoughMade. I wrote him I was going to make a follow up call since I had sent the e-mail before hours. I called the guy up, to find out what needed to be in the letter HE said I needed.
Me: "Hello ISP guy...blah-blah I sent you an e-mail, did you get it?"
ISP: *Silence* but I heard breathing.
Me:"Hello?"
ISP:"Yup"
Me: "So, what needs to be in the letter I need, and what is the process?"
ISP: *Silence* breathing
Me:"OH, OKAY, I guess this is where you tell me I take the letter to my local agency and they will submit the paperwork?"
(I had talked to the locals and they told me what to do, sorta, just wanted clarification since this was the guy who SHOULD know)
Ya, snarky me came out. I should not have to go into interrogation mode to get basic answers from a public servant.
ISP:"Yup. Then legal will review it." -more breathing and silence-
Me:" Alrighty then, thanks for ALL your help." CLICK

Locals said he's a really nice guy and have had no problems working with him. As a customer looking for information, I disagree. I've spent 30+ years in customer service, private and public sector, and BOTH times I've called this dude is LACKING - in demeanor, his ignorance of the law, and willingness to provide service/information.

 

[Nodonutz]

STILL waiting for my former department to send my retirement letter! It's only been 4 weeks, 3 emails and 2 phone calls assuring me they are 'working' on it. Holy Crap, it's a 3 line letter on a fancy piece of paper. The upper staff are all folks I worked with, so it's not like I'm a stranger. **SMH**

 

[actaeon277]

bureaucracy in action

 

[Nodonutz]

UPDATE: So after nearly 2 months of communications, prodding, assurances that "I'll get on it", I got a a 3 line letter that says that I was in fact employed as a LEO. Capt. e-mailed me a pdf of the letter (thankfully) and said he would get the actual letter in the mail ASAP. That was last week. I'm assuming the Pony Express horse threw a shoe. Anyway - I e-mailed that, and other supporting documents to Madison Co. SO - the records staff at MSO, Kim and crew have been AWESOME! She said it should be a couple of weeks before I get anything in the mail. We shall see....​

 

[Nodonutz]

OMG! The ISP Firearms division is CLUELESS! After submitting ALL the necessary documentation as to my employment, retirement and disability pension I get a letter telling me I have to send proof of 20 years service AND proof of retirement. WTF? They obviously do not know the law. This is AFTER I've had more than one e-mail discussion as to what Ind. Code § 35-47-15-4 says (Thanks HoughMade)....Oh, and to send them a money order, which their website says they don't accept.
Sheesh!

 

[ATM]

But... without government, there'd be anarchy.

 

[Nodonutz]

FYI folks Kirk's mailbox is full... tried to send him a message.
ISP=Ineptitude Supplied Profusely. I called the number provided - went through the automated blah-blah-blah, said it was transferring me to someone "The system can not complete your request" **CLICK**
I think they want people to give up....

 

[Kirk Freeman]

No, give me a call or shoot me an e-mail.

Happy to help: kfreeman@nlci.com

 

[doublesharp]

I got my first ltch in the mid 70s in Clark County. Buddy Parker was sheriff and he was a good one. No problems except the renewal hassle every 4 years. I applied and got the lifetime permit when they were first available and after having mine for several years I moved down the road about 2 miles so I updated my license. It was free to update but a $20 fee if I wanted a new wallet card. I figured it was good policy to have my ltch and my dl show the same address so I paid the toll and got my updated card a couple weeks later.

 

[Nodonutz]

But... without government, there'd be anarchy.

More along the lines of: because of inept 'government' they cause law abiding folks to turn into anarchists.

 

[Nodonutz]

No, give me a call or shoot me an e-mail.

Happy to help: kfreeman@nlci.com

Will shoot you an e-mail. Thanks. Frustration level, on a scale of 1-10 is about 13.27, give or take .932 pts Trying to keep my sense of humor about it. Was not rude to the ISP folks, just conveyed my dismay. Even had one of the clerks laughing a bit.

 

[ATM]

More along the lines of: because of inept 'government' they cause law abiding folks to turn into anarchists.

Inept government certainly helped me discover my inner anarchist.

 

[Nodonutz]

Eureka! Being a native Californian that has deep seated meaning..... Kirk promptly responded to my e-mail and called me. He reached out to a contact @ ISP. Shortly thereafter I received an e-mail from ISP. They've read my posts and e-mails - I will be going into hiding for a while - a la the TV show 'Hunted'. I think I saw a drone flying overhead and strange clicking noises during my cell phone call with Kirk. I guess they did not find the veiled humor.....
Actually -
IT'S BEEN APPROVED!!!!!Now I'm gonna be like Ralphie at the mailbox.

 

[Nodonutz]

Inept government certainly helped me discover my inner anarchist.

When I was a LEO I tried to do everything to help out and work with folks - patience was strained at times, and all together absent other times. I had had some frustrating interactions with cops when I was younger, and swore I would never be that kind of cop. I think I succeeded, overall. Now that I'm a senior citizen - I qualify for AARP - my tolerance and patience is woefully lacking. Used it all up.

 

[lonehoosier]

Eureka! Being a native Californian that has deep seated meaning..... Kirk promptly responded to my e-mail and called me. He reached out to a contact @ ISP. Shortly thereafter I received an e-mail from ISP. They've read my posts and e-mails - I will be going into hiding for a while - a la the TV show 'Hunted'. I think I saw a drone flying overhead and strange clicking noises during my cell phone call with Kirk. I guess they did not find the veiled humor.....
Actually -
IT'S BEEN APPROVED!!!!!Now I'm gonna be like Ralphie at the mailbox.
View attachment 54170

I'm very happy for you but it's shameful that it had to go down to this. Thanks Kirk for standing up for him.

 

[Spear Dane]

Sorry you had to go through all this boool sheeeetz but glad Kirk was able to cut through it all in minutes and get you done.

 

[sljccj]

Indiana does not have a CCW, it's a LTCH

Only took 8 posts lol