96firephoenix
Master
"These heavy rains really Test our systems" - EverDry Service dude on the phone this morning. Not everything passes a test it is given.
Back Story: EverDry had a booth at the State Fairgrounds last year when we went for some show (home and garden related)... Noticing some old water damage in our crawlspace and 2 non-functioning sump pumps, we decided to give them a call.
My living situation is a little strange - I am living in what was my grandparents' house, on terms that I need to make certain repairs to the house and oversee contract work for other repairs. This was one that I was on the overseeing portion of, and paid for by the trust that holds my grandparents' assets (including the house).
this was roughly $9000 to have an exterior drain put in, a new sump pit dug with a new sump pump and a dry-well installed - to contain water from sump and drain, and a ventilation system installed... all with guarantees out the wazoo about not even having a damp crawlspace floor. Sounded great at the time...
About 3 months after I had the work done, I went into the crawl for some electrical. I found that:
After a day of waiting for them to return my call to customer support, I filed a complaint with the BBB, and they called within the hour. The above conditions were rectified to my satisfaction within a week.
Well, anyway, a picture is worth 1000 words, and I've got a whole album of them... enjoy!
Bottom Line: I cannot in good conscience recommend this company's services. Even to someone I didn't like. They damaged my home, didn't do work they were contracted to do, introduced a fire hazard (extension cord in a potentially wet location), and their supervisor treated me like **** when I called them out on it. Now I find out we paid for an intermittent swimming pool that we already had.
Back Story: EverDry had a booth at the State Fairgrounds last year when we went for some show (home and garden related)... Noticing some old water damage in our crawlspace and 2 non-functioning sump pumps, we decided to give them a call.
My living situation is a little strange - I am living in what was my grandparents' house, on terms that I need to make certain repairs to the house and oversee contract work for other repairs. This was one that I was on the overseeing portion of, and paid for by the trust that holds my grandparents' assets (including the house).
this was roughly $9000 to have an exterior drain put in, a new sump pit dug with a new sump pump and a dry-well installed - to contain water from sump and drain, and a ventilation system installed... all with guarantees out the wazoo about not even having a damp crawlspace floor. Sounded great at the time...
About 3 months after I had the work done, I went into the crawl for some electrical. I found that:
- Rather than inform me about the non-functioning outlet in the crawlceiling that was within reach of the ventilation system's power cord, they daisy-chained 2 extension cords across the floor of the crawl.
- Rather than dig a new sump pit, they dropped a new pump in an old pit (the one that the estimator guy said was woefully inadequate). The supervisor tried to tell me that because it said a new pit was used in their work, that means a new one was dug and installed. I fail to see how paint that dried 5 months before this sump was allegedly installed managed to drip onto the new sump. I tried explaining that to him and he said I was "clouding the issue by talking about stuff that was done 6 months before we got there."
- When they installed the vent, they cut a 2x2.5" notch in the bottom edge of a joist, even with the leader board, and impinging on a knot in the joist. (Their project supervisor tried to tell me this was a) code permitted - it's not and b) not structurally significant - why did the joist crack then?)
After a day of waiting for them to return my call to customer support, I filed a complaint with the BBB, and they called within the hour. The above conditions were rectified to my satisfaction within a week.
Well, anyway, a picture is worth 1000 words, and I've got a whole album of them... enjoy!
Bottom Line: I cannot in good conscience recommend this company's services. Even to someone I didn't like. They damaged my home, didn't do work they were contracted to do, introduced a fire hazard (extension cord in a potentially wet location), and their supervisor treated me like **** when I called them out on it. Now I find out we paid for an intermittent swimming pool that we already had.
