So there I am, happily reloading some 38 Specials, when my Safety Prime stops feeding primers.......wth?? Turns out the return spring on the Safety Prime "shoe" broke on one of the elbows. I had a second "shoe" so I mounted it to the arm and continued on my merry way.
Later on I gave Lee a call about it. To be honest I was expecting the standard " it's a wear item, so you're SOL". A very nice lady answered the phone on the second ring, and after some investigating, she found that they now have a improved return spring and a little heavier plunger spring that they are using. Well guess what showed up 4 days later...new springs for 2 shoes...free of charge. I can't complain.
Here's the differences:
Later on I gave Lee a call about it. To be honest I was expecting the standard " it's a wear item, so you're SOL". A very nice lady answered the phone on the second ring, and after some investigating, she found that they now have a improved return spring and a little heavier plunger spring that they are using. Well guess what showed up 4 days later...new springs for 2 shoes...free of charge. I can't complain.
Here's the differences: