Well, there seems to be something odd going on and I don't currently have an explanation. The issue seems to be when proceeding from your cart to checkout; I've reproduced the situation reported by Joker (albeit with a slightly different error message) where the check-out process apparently believes the cart is empty when it is not.
A couple of work-arounds seem to function for me:
- go directly to check-out bypassing the cart entirely (e.g., when you hover over the cart icon in the site header, choose "Checkout" and NOT "My Cart")
- if you did a "View Cart" and then a "Proceed to Checkout" and got an error indicating you had nothing in your cart; back out of the check-out process by going to another page on the site and then go directly to "Checkout". Your ticket order should still be there and the actual check-out process should go normally.
I will continue to investigate and hopefully find a fix...
I just tried and now showing sold out.
Matt
Yeah. Cleared cache and the same results I got all the other times.
Edited to add: I also tried the Edge browser that comes with Windows 10. I think I have locked my account.
The Atterbury event on Feb 11-12 is the only sold out Indiana event; were you looking at that one by mistake? I show 19 tickets available for the A&A Optics event in Richmond.
Looks like I need to dig deeper on this one. My "fix" is only temporary and something is happening to revert the site back to the checkout process being broken.
Stay tuned...
I tried a completely different computer, Windows 7 Professional, IE 11(...was using Firefox at home), cleared cookies and cache. I select 4 tickets, I fill in the info for me and my guests, I press [add to cart] and I get this screen:
View attachment 52877
Please, just write me down for four tickets and I'll bring a check to Atterbury on February 11th.
That's exactly what I got using Safari on my IPhone.
Matt