hoosierdoc
Freed prisoner
About a month ago I was doing my bills using online banking with PNC. My session expired so I had to login again. I entered my username and was told my account was suspended due to too many invalid attempts to log in. I checked and had 30 emails in the same minute telling me that.
Today I went to the bank website and tried to login. First time I entered my username it told me my account was suspended. Then I checked and I got 67 emails in the same minute from the bank telling me my information was entered wrong and my account was suspended.
Anyone have a clue what might be going on? The bank is telling me maybe someone has a similar login and is getting it wrong. They told me I had three failed attempts and then it logged me out. I can't seem to convince them that I did not make failed attempts that day or today.
I'm sure there are programs out there to brute force their way in to online accounts, but could there be some sort of malware on my computer just waiting for me to access the bank account and then do something? It seems that malware would just keycapture and come back on their own time to do nefarious things. I'm getting nervous and about ready to change banks but don't want to go through the hassle if I don't have to. It's odd that my attempt at login seems to trigger this.
Today I went to the bank website and tried to login. First time I entered my username it told me my account was suspended. Then I checked and I got 67 emails in the same minute from the bank telling me my information was entered wrong and my account was suspended.
Anyone have a clue what might be going on? The bank is telling me maybe someone has a similar login and is getting it wrong. They told me I had three failed attempts and then it logged me out. I can't seem to convince them that I did not make failed attempts that day or today.
I'm sure there are programs out there to brute force their way in to online accounts, but could there be some sort of malware on my computer just waiting for me to access the bank account and then do something? It seems that malware would just keycapture and come back on their own time to do nefarious things. I'm getting nervous and about ready to change banks but don't want to go through the hassle if I don't have to. It's odd that my attempt at login seems to trigger this.